This Privacy Policy explains how cataya collects, uses, stores, shares, and protects the personal information of players and visitors who access the cataya online gaming platform at cataya.vip. cataya is committed to handling your personal data responsibly, transparently, and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By registering an Account or using the cataya Platform, you acknowledge that you have read and understood this Privacy Policy.
cataya is an online gaming platform operating at cataya.vip, offering casino games, live dealer tables, sports betting, and related entertainment services to eligible players in the Philippines. For the purposes of this Privacy Policy, cataya acts as the data controller responsible for the personal information collected through the Platform.
If you have any questions about how cataya handles your personal data, or if you wish to exercise any of your data subject rights described in this Policy, please contact our Data Privacy Officer using the details provided in Section 15.
When you create a cataya Account, we collect the information you provide during the registration process, including:
To comply with anti-money laundering obligations and responsible gaming requirements, cataya may collect copies of identity documents including:
cataya collects transaction data related to your use of the Platform, including deposit amounts, withdrawal requests, payment method identifiers (e.g., GCash mobile number, bank account last four digits), transaction timestamps, and account balance history. cataya does not store full payment card numbers or complete bank account numbers.
cataya records data about your gaming activity on the Platform, including games played, wagers placed, game outcomes, session durations, bonus usage, and responsible gaming tool settings (e.g., deposit limits, self-exclusion status).
When you access the cataya Platform, we automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, screen resolution, referring URL, and pages visited within the Platform.
cataya retains records of communications between you and our support team, including live chat transcripts, email correspondence, and any complaints or feedback submitted through the Platform.
cataya collects personal data through the following means:
cataya uses the personal data we collect for the following purposes:
cataya processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
cataya does not sell, rent, or trade your personal data to third parties for their own marketing purposes. cataya may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom cataya shares personal data are required to handle that data in accordance with applicable data protection laws and cataya's data processing standards.
Cookies are small text files placed on your device when you visit the cataya Platform. cataya uses cookies and similar technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, analyze usage, and support security features.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the cataya Platform. For marketing cookies, you may also opt out through the cookie preference center accessible from the Platform footer.
cataya retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations. Specific retention periods include:
When personal data is no longer required, cataya will securely delete or anonymize it in accordance with our data disposal procedures.
cataya implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While cataya takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying cataya immediately if you suspect any unauthorized access to your Account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, cataya will notify the National Privacy Commission (NPC) and affected data subjects in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by cataya. To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 15. cataya will respond to all verified requests within thirty (30) days.
Please note that certain rights may be limited where cataya is required to retain or process your data to comply with legal obligations, resolve disputes, or enforce our Terms and Conditions.
The cataya Platform is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with Philippine gaming regulations. cataya does not knowingly collect personal data from individuals under the age of 21. If cataya becomes aware that personal data has been collected from an underage individual, that data will be deleted immediately and the associated Account will be closed.
If you are a parent or guardian and believe that a minor has registered an Account on cataya or provided personal data to cataya without your consent, please contact our Data Privacy Officer immediately using the details in Section 15.
cataya's primary operations and data storage are based in the Philippines. However, some of cataya's third-party service providers — including cloud infrastructure providers, KYC verification services, and game software developers — may process personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, cataya ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that require recipient organizations to maintain data protection standards equivalent to those required under Philippine law. cataya will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
The cataya Platform may contain links to third-party websites or services, including payment provider portals and game developer pages. This Privacy Policy applies solely to the cataya Platform. cataya is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit through links on the cataya Platform.
cataya reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, cataya will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the cataya Platform after the effective date of any update constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with any changes, you should cease using the Platform and may request Account closure in accordance with the Terms and Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or cataya's handling of your personal data, please contact our Data Privacy Officer:
cataya aims to acknowledge all data subject requests within five (5) business days and to resolve them within thirty (30) days. For complex requests, cataya may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with cataya's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Privacy at cataya isn't just a legal checkbox — it's built into how the platform operates from day one. Here's a plain-language summary of the protections every cataya player benefits from.
Every piece of data you send to cataya — from login credentials to payment details — is protected by SSL/TLS encryption in transit. Your information never travels across the internet in plain text.
cataya's data practices are aligned with the Philippine Data Privacy Act of 2012 (RA 10173). Your rights as a data subject — including access, correction, and erasure — are fully recognized and actionable.
cataya does not sell, rent, or trade your personal information to third-party marketers. Data shared with service providers is strictly limited to what's needed to deliver the services you use.
cataya clearly documents every purpose for which your data is collected and processed. No hidden uses, no vague catch-all clauses. If cataya needs to use your data for a new purpose, you'll be informed first.
cataya staff access to personal data is governed by role-based permissions and multi-factor authentication. Only personnel who genuinely need access to your data to perform their job can see it.
cataya has a designated Data Privacy Officer responsible for overseeing compliance with the Data Privacy Act and handling all data subject requests. You can reach the DPO directly at [email protected].
cataya is built for Filipino players who value both great gaming and genuine data protection. With fast GCash payouts, 500+ games, and a platform that takes your privacy seriously, there's every reason to play with confidence.
🔞 Must be 21 years or older to play. Gambling is addictive. Know when to stop.